In most mid-sized and small businesses, voice and data networks exist side by side. There is little or no integration to allow the deployment of computer based contact and other sales database applications to increase revenues, enhance customer service, reduce telephone costs and improve productivity.

Now with CommVergent, our business telecommunications system, incoming calls can automatically query your database and "pop" customer records onto the PC screen. Sales and service personnel know who is calling before they answer the phone and have customer contact records instantaneously displayed on their PCs.

One of the system's most powerful features is "visual log" voice mail. Incoming voice mail messages are listed right on the PC screen. And the system automatically logs all incoming and outgoing calls even when the caller doesn't leave a voice message. This enables users to visually sort through their messages without taking time to listen to each one sequentially.

Information Overload's I-O Telecom group developed CommVergent, a network-integrated telephone PBX system by combining IBM or other high reliability servers and NetPhone PBX hardware with their computer and networking expertise. You get all the reliability of a traditional PBX or KSU wall mounted unit plus the visual and database features that can give your company a key strategic advantage in sales and customer service.

Since all CommVergent line and extension switch control is on the PBX board, your telephone system will continue to operate even if your server operating system or local area network goes down. And the NetPhone PBX board implements industry-standard telephone application program interfaces. The system also supports most standard telephone handsets and speakerphones so there is no need to replace most existing desktop phones.

New Users can master CommVergent in minutes. PhoneMaster call control, VoiceMaster voice mail and CommVergent contact manager software provide an easy-to-use Windows-based graphical interface to desktop telephones and voice mailboxes. Point and click commands enable users to dial, hold, transfer, confrence and hang-up calls without having to remember special dialing sequences.

Call us today and see the difference an affordable CommVergent can make to the productivity of your business.